Registration Agreement
Dear user, welcome to
register as an Acloud or Acloud APP user. Before registration, please carefully
read this registration agreement. Regardless of whether you have actually read
this agreement carefully before registration, as long as you check "Agree
to the above agreement and register" and click the "Agree"
button, it means that you agree and sign this service agreement.
1. General Provisions
1.1 Acloud or Acloud APP is a
remote monitoring system for photovoltaic power plants provided by
Aichanghuizhi (Suzhou) New Energy High tech Co., Ltd. (hereinafter referred to
as Acloud APP).
1.2 The ownership,
interpretation, and operation rights of all services provided by Acloud APP
belong to Acloud APP.
1.3 This agreement may be
updated by Acloud APP at any time, and users should pay attention to and agree
in a timely manner. Acloud APP does not assume any notification obligation. The
notices, announcements, statements or other similar content on the Acloud APP company
website are part of this agreement. If the user disagrees with the
modifications made by Acloud APP to the relevant terms of this agreement, the
user has the right to stop using Acloud or Acloud APP. If the user continues to
use Acloud or Acloud APP, it shall be deemed that the user accepts the
modifications made by Acloud APP to the relevant terms of this agreement.
2. Precautions for use
2.1 After registration,
please keep all accounts and passwords confidential and avoid disclosing them
to unauthorized third parties. Acloud APP will not be held responsible for any
losses or damages caused by the user's failure to properly handle account and
password information.
2.2 When necessary, the
Acloud APP has the right to view user and user power station related
information, and can modify and adjust power station related configurations or
information with the customer's consent.
3. Usage rules
3.1 Users must strictly
comply with the management and usage rules of Acloud or Acloud APP.
3.2 Users shall comply with
relevant laws and regulations. No form of illegal information or materials
shall be uploaded, and no infringement of the patent rights, copyrights,
trademark rights, reputation rights, or any other legitimate rights and
interests of any third party shall be allowed. If there is any violation, the
user shall bear full responsibility independently.
3.3 Users shall properly keep
their Acloud or Acloud APP accounts and passwords, and shall be solely
responsible for all losses caused by improper storage and use of their accounts
and passwords, including all losses caused by improper use by users, authorized
third parties, or unauthorized third parties. If users discover unauthorized
third-party use of your account or leakage of your account information, please
immediately change your password and notify us.
3.4 Users should truthfully
provide relevant information to Acloud or Acloud APP, including email
addresses, product serial numbers, etc; The user shall independently bear all
responsibilities arising from inaccurate or untrue information.
4. Privacy Protection
4.1 Acloud APP shall not
publicly disclose or provide individual user registration information and
non-public content stored on Acloud or Acloud APP by users when using Acloud or
Acloud APP to third parties, except for the following situations:
(1) Obtain explicit
authorization from the user in advance;
(2) According to relevant
laws and regulations;
(3) According to the
requirements of relevant government regulatory departments;
(4) To safeguard the
interests of the general public;
(5) To improve the service
quality of Acloud or Acloud APP.
4.2 Acloud APP may cooperate
with third parties to provide users with relevant network services. In this
case, if the third party agrees to assume the same responsibility as Acloud APP
to protect user privacy, Acloud APP has the right to provide the user's
registration information and other information to the third party.
4.3 Without disclosing
individual user privacy information, Acloud APP has the right to analyze the
entire user database and commercially utilize the user database.
5. Disclaimer
5.1 Acloud APP strives to
ensure the accuracy and completeness of the information and data provided by
Acloud or Acloud APP. Acloud APP shall not be held responsible for any errors
in information and data caused by users violating the usage rules.
5.2 For network service
interruptions or other defects caused by force majeure or reasons beyond Acloud
APP's control, Acloud APP shall not be held responsible, but shall make every
effort to minimize the losses and impacts caused to users as a result.
5.3 When necessary, the
Acloud APP can view customer power station related information and modify and
adjust customer power station related configurations with the customer's consent.
5.4 Acloud APP shall not be
liable for any quality defects or losses caused by the following products or
services provided to users:
(1) Any product or service
gifted to users by Acloud APP.
(2) Acloud APP provides users
with various products or services for free.
5.5 If the user violates the
rules of use or relevant laws and regulations, Acloud APP has the right to
terminate its services, and whether notified or not, Acloud APP shall not be
liable to the user or any third party.
5.6 For users who maliciously
damage the Acloud or Acloud APP system and cause losses to third parties by
using the system, Acloud APP reserves the right to pursue legal action. Any
resulting costs, including but not limited to litigation fees, lawyer fees,
investigation fees, and travel expenses, shall be borne by the user.
Privacy Policy
Acloud APP attaches great
importance to your privacy. We have developed a privacy policy that covers how
to collect, use, disclose, transfer, and store your information. Please take
some time to familiarize yourself with our practices regarding customer
privacy. If you have any questions, please contact us
Collection and Use of
Personal Information
Personal information is data
that can be used to identify or contact specific individuals. Whenever you
contact the Acloud app, you may be asked to provide personal information. The
Acloud app may share this personal information and use it in accordance with
this privacy policy. The Acloud app can also combine this information with
other information to provide and improve our products, services, content, and
advertising. You are not required to provide the personal information we
request, but in many cases, if you choose not to provide it, we will not be
able to offer our products or services to you, nor will we be able to respond
to any issues you may encounter.
Here are some types of
personal information that the Acloud app may collect and examples of how we use
such information:
What personal information do
we collect
1. When you purchase
products, download software updates, contact us, or participate in online
surveys, we may collect various information, including your name, mailing
address, phone number, email address, contact information, and preferences.
2. During your use of the
Acloud APP product, we may collect information about you, such as name, mailing
address, email address, and phone number. The Acloud app will use this type of
information to meet your requirements, provide relevant products or services,
or achieve anti fraud purposes.
3. Based on camera/camcorder
based additional services: You can use this feature to scan QR codes for
recognition after enabling camera/camcorder permissions.
4. Additional services for
accessing and uploading images/videos based on storage and photo albums (image/video
libraries): You can use this feature to upload your photos/images after
enabling the album permission to modify your avatar. If you refuse us to obtain
this permission, we will not be able to provide you with the service.
5. Location permission: You
can open your location permission (including geographic location permission or
WIFI, Bluetooth recognition range), which makes it convenient for us to search
for corresponding locations around you based on the text you enter. Before
using location permission for the first time, we will clearly inform you of the
purpose, method, and scope of collecting location information, and obtain your
explicit consent. You have the right to turn off or adjust the location
permission settings at any time.
How we use your personal
information
By utilizing the personal
information we collect, we can promptly notify you of the latest product
releases, software updates, and event previews on the Acloud APP. If you do not
wish to be included in our mailing list, you can choose to opt out at any time.
We will also use personal
information for the following purposes: to assist us in creating, developing,
operating, providing, and improving our products, services, content, and
advertising, as well as for anti loss and anti fraud purposes.
We may use your personal
information (such as date of birth) to identify yourself and assist in
determining appropriate services. For example, we may use the date of birth to
determine the age of the Acloud APP product holder.
Sometimes, we may use
personal information to send important notifications, such as information about
purchases and changes to terms, conditions, and policies. As this information
is crucial for communication between you and the Acloud app, you cannot refuse
to receive such information.
We will also use personal
information for internal purposes such as auditing, data analysis, and research
to improve Acloud APP's products, services, and communication with customers.
If you participate in lucky
draws, competitions, or similar promotional activities, we will use the
information you provide to manage such activities.
Collection and use of non
personal information
We will also collect and
utilize data that cannot be directly linked to any specific individual on its
own. We may collect, use, transfer, and disclose non personal information for
any purpose. The following are some examples of non personal information that
we may collect and how we use this information.
We will collect information
such as occupation, language, postal code, area code, and the time zone in
which users use the Acloud APP product, so that we can better understand
customer behavior, improve our products, services, and advertising.
We will collect information
related to customers' activities on our website and products, as well as
information obtained from our other products and services. We will compile this
type of information to help us provide customers with more useful information
and understand which parts of our website, products, and services they are most
interested in. For the purposes of this privacy policy, aggregated data is
considered non personal information.
We may collect and store
detailed information about how you use our services, including search queries.
This type of information may be used to improve the results of our service
offerings, making them more relevant. This kind of information usually does not
involve your IP address, except for the following few cases: we need to ensure
the quality of service provided through the Internet.
With your explicit consent,
we may collect data about how you use devices and software to help us improve
our products. If we combine non personal information with personal information,
such information will be considered personal information during the period of
combined use.
Disclosure to Third Parties
Sometimes Acloud APP may
provide certain personal information to partners who provide products and
services to Acloud APP or strategic partners who help Acloud APP market to
customers, for the purpose of information processing, fulfilling orders,
delivering products to you, managing and enhancing customer data, providing
customer service, evaluating your interest in our products and services, and
conducting customer surveys or satisfaction surveys. These companies have an
obligation to protect your information and may be located in any location where
Acloud APP engages in business activities.
other
According to the laws, legal
procedures, lawsuits, and/or requirements of public institutions and government
departments both inside and outside your country of residence, it may be
necessary for Acloud APP to disclose your personal information. If we determine
that disclosure is necessary or appropriate for national security, law
enforcement, or other matters of public importance, we may also disclose
information about you. If we determine that disclosure is reasonably necessary
to enforce our terms and conditions or to protect our operations or users, we
may also disclose information about you. In addition, if there is a
restructuring, merger, or sale, we may transfer all personal information we
collect to relevant third parties.
Protection of Personal
Information
Acloud APP attaches great
importance to the security of your personal information. The Acloud APP online
service uses encryption technologies such as Transport Layer Security (TLS) to
protect your personal information during transmission. When storing your
personal data on the Acloud app, we use computer systems with limited access
that are deployed in facilities protected by physical security measures,
including when we use third-party storage space. When you use certain Acloud
APP products and services, the personal information and content you
independently share may be seen by other users, who may read, collect or use
your personal information. You are responsible for the personal information you
decide to share or submit in the above situations. For example, if you post
your name and email address on a forum, this information is public. Please be extra
careful when using such functions. The Acloud app provides some convenient
methods to ensure that your personal information is accurate, complete, and
updated in a timely manner. We will retain your personal information for the
period necessary to achieve the purposes described in this privacy policy,
unless required or permitted by law to retain such information for a longer
period of time.
contact us
If you have any comments or
suggestions regarding this Privacy Policy, please feel free to contact us
sales@advansol-power.com contact us.